Refund Policy

Last updated: 04/07/2026

Subscriptions & Refunds

Free Trial & Auto-Renewal: All new StoryCat subscriptions begin with a 7-day free trial. You must cancel at least 24 hours before the 7-day trial ends to avoid automated billing. If you do not cancel, your trial automatically converts into a paid recurring subscription, and your registered payment method will be charged for the next billing cycle.

Cancellations: You can cancel your subscription at any time. Once canceled, your premium access stays active until the end of your current paid billing period. We do not provide partial or pro-rated refunds for unused days remaining in an active billing cycle.

Mobile App Subscriptions: If you subscribed inside our mobile app, all payments, renewals, cancellations, and refunds are handled exclusively by Apple or Google under their respective platform policies. We cannot directly issue or approve refunds for app store transactions. iPhone users must request refunds through Apple at apple.com, and Android users must manage refunds directly through their Google Play account history.

Website Subscriptions: If you subscribed via our website, payments are processed by our online reseller, Paddle. You can manage or cancel your subscription at any time by logging into our site and navigating to Settings > Manage Subscriptions. If your web trial converted by accident, you may request a manual refund by emailing our support team at contact@storycat.iowithin 14 days of the charge with your subscription ID.

Contact Us

If you have any questions or requests , please contact us:

Email: contact@storycat.io
Company: Advrt Marketing Agency